PRACTICAL INFORMATION
Important : this information has been revised and completed recently – thanks for reading carefully (latest update : 23.07.2009).

Schedules and arrival time in conference hall
Services available in Malley
Entry tickets
Access to Malley
Information regarding Lausanne

SCHEDULES AND ARRIVAL TIME IN CONFERENCE HALL

ARRIVAL TIME IN CONFERENCE HALL
It is highly recommended to arrive in the conference hall at least 2 hours before the beginning of teachings/public conference by the Dalai Lama. This will enable you to have enough time to go through security checking, reach your seat and, if necessary, take your headphones. The doors will open as of 7 a.m.
Important : It is most important to be seated at your place before His Holiness the Dalai Lama enters the conference hall. Whenever the Dalai Lama speaks, the access to the hall will be momentarily closed for people who have not reached their place on time. The access will be open again whenever the Dalai Lama makes an interruption and his translator speaks.

PROGRAM SCHEDULES
Please be aware that His Holiness may change the schedules of the program. Any change shall be clearly announced during the event. Therefore, the organizers reserve to themselves full liberty to modify the program schedules if necessary.

SERVICES AVAILABLE ON MALLEY SITE

SECURITY
For every teaching session of His Holiness the Dalai Lama, the access to the conference hall will be subject to strict security measures.
Important : the following items are not allowed inside the conference hall : electronic devices such as photo cameras, audio and video recorders etc., voluminous bags and other type of luggage, glass or metal bottles and generally any object which could disrupt the smooth march of the event. For people wishing to bring their eating tools and cutlery (to minimize the volume garbage during the event, see here-after : Food and Drinks), dangerous objects such as knives and forks must be left in the check-room service of Malley. Thanks for your understanding. Please also note that pets are not allowed and smoking is strictly prohibited inside the conference hall.
The cooperation of everyone and respect of the above procedures will be much appreciated.

CHECK-ROOM SERVICE
A check-room service will be available in Malley to deposit all personal objects that you are not authorized to take into the conference hall (see Security).

TRANSLATION HEADPHONES
His Holiness will speak mainly in Tibetan and will be translated into French by his personal translator Matthieu Ricard. Simultaneous translations will be available on headphones in English, German, Spanish and Italian.
Timetable : the headphones may be obtained in Malley, on Monday, August 3rd, from 7 p.m. to 9 p.m., and on Tuesday, August 4th, as of 7 a.m.
Should you need headphones, we highly recommend you to arrive at least 2 hours before the beginning of teachings/public conference by the Dalai Lama.
Important : you will be required to present an identity document to receive headphones (free rental). The headphones operate with an autonomy of 72 hours. Therefore, you may keep them with you during the whole time of the event and you don’t need to return them at the end of the first day, but is highly recommended to switch them off between each session.

RECORDINGS
CD and DVD recordings of the public teachings by the Dalai Lama as well as the other conferences will be on sale at the Shop stand of Malley. You may buy them 1 hour after each session.

FOOD AND DRINKS
There will be stands selling drinks (from 7 a.m. to 11 p.m.), breakfast and croissants (from 7 a.m. to 9:30 a.m.), a choice of vegetarian meals for lunch (from 11:30 a.m. to 2 p.m.), as well as for evening meals (from 4 p.m. to 7:30 p.m. and from 10 p.m. until 11 p.m.). A big eating area will be available with tables, benches and sun shades.
In order to diminish garbage, we encourage you to take your personal reusable eating sets in which meals will be served directly. Various garbage/waste containers will be available to maximize the sorting and recycling.
We remind you that it is strictly forbidden to eat within the conference hall.

SHOP STAND
Several booths selling items such as CD’s and DVD’s of the event, a library, stands giving information on Buddhism, as well as the stand of the Rigdzin Community (organizer of the event) will be available in Malley.
Besides, 108 music boxes have been specially made, honouring the Dalai Lama’s presence in Lausanne, and may be reserved in advance.

INFORMATION DESK
A service with practical information is at your disposal at the entrance of Malley.

LOST & FOUND
During the event, the loss of personal items may be addressed at the Information Desk at the entrance of Malley. After the event, the loss of items may be recuperated until August 6th 12 o’clock with the organizers, and after 2 p.m. with the Police municipale of Prilly in Route de Flumeaux, 2 (tel. 021 636 29 29 at opening office hours)

MONEY
Payment at the food and drink stands, restaurants, shop and library will be accepted in cash and in Swiss Francs only. Credit cards, bank checks or Euros will not be accepted.
To retrieve money from cash machine: there is one machine available in the nearby Shopping Mall of Malley Lumières.

TELEPHONE BOOTHS
Telephone booths are available nearby Malley and in particular in Malley Shopping Mall near the Conference hall. Telephone cards are on sale in all kiosks.

MEDICAL ASSISTANCE AND EMERGENCY
A medical team as well as an ambulance will be available at the event in case of emergency.

ENTRY TICKETS

BUYING TICKETS IN ADVANCE
All tickets are sold out.
However, some seats are still available for the teachings of His Holiness the Dalai Lama in Frankfort (Germany) from July 30th to August 2nd 2009. For more information : www.dalailama-frankfurt.de

BUYING TICKETS IN MALLEY SITE
No tickets will be sold during the event in the Malley site.

PRINT-AT-HOME TICKETS
The checking of print-at-home tickets is made by reading the electronic bar code on the ticket. It is therefore absolutely necessary that the bar code can be clearly readable !
Please print your tickets only on A4 size white paper (portrait orientation).
A print-at-home ticket may be duplicated. Make sure to keep it in a safe place as well as any other ticket. Do not buy this type of ticket to an unknown person (you might find yourself with a ticket already used). You may buy a ticket only from a person that you trust.

DAMAGED TICKETS
Your entry ticket has a bar code. It is most important that this code is not damaged and is readable when you present it at the entrance.
Please avoid folding, cutting or coating with plastic your ticket. Protect it from exposure to light, humidity, rain or long exposure to the sun. Should your ticket be damaged, please reprint it by access to your client account and please destroy the previous print, to avoid any confusion or dishonest misuse.

LOSS OF TICKETS
Unfortunately lost tickets cannot be replaced. We therefore recommend you to keep them carefully.

CANCELLATION
Should there be a cancellation of His Holiness the Dalai Lama participation, for independent reasons beyond the control of the organizers, the price of tickets shall be entirely reimbursed.

ACCESS TO MALLEY

MALLEY, PLACE OF THE EVENT
The event takes place at the « Patinoire de Malley », in Prilly, a little town located 3 km West of Lausanne and 60 km North-East of Geneva.
The exact address is :
Centre Intercommunal de Glace de Malley
Chemin du Viaduc 14
1008 Prilly

HOW TO ARRIVE IN MALLEY ?

Important : Parking places are limited and spreaded around Malley. Vehicles/cars can not be parked in the street. We highly recommend you to use PUBLIC TRANSPORTATION for getting in Malley ! Furthermore, you contribute in this way to reduce the environmental impact of this event. We thank you in advance for your commitment in favour of the environment.

By Metro from Lausanne train station
Leave the station by the main exit and cross the road. The Metro entrance is just opposite of the train station (this is « Lausanne-Gare » stop).
First, take Metro 2 (called also M2) and get off at « Lausanne-Flon ». Then change, and take M1 and get off at « Malley ». The « Patinoire de Malley » is only a few minutes walk from the Metro stop.

By bus
From Lausanne train station, take the bus number 3 and get off at the bus stop « Chauderon ». Then take the bus number 7 in the direction of Renens and get off at the bus stop: « Galicien ». The « Patinoire de Malley » is only a few minutes walk from the bus stop.

Buying bus tickets from Renens to Malley:
Tickets can be bought at the ticket counters or at the Automatic Ticket machines located in the train station.
One-way ticket : full price CHF 2.60 ; half price and children up to 16 years old CHF 2.-
Malley and Renens train station are located in the same tariff zone. So elect your ticket covering only one zone. Automatic Ticket machines give change back only when you insert coins, but not bank notes. The ticket is valid for one hour only.
(For good deals, read also : Going around in Lausanne using public transportation)

By renting a bicycle
You have the possibility to hire a bicycle from Lausanne centre (15 min from Malley, downhill) or from Renens train station (10 min from Malley, flat).
Cost : free if you bring the bicycle back on the same day, before closing time (8 p.m. in Renens, 9 p.m. in Lausanne). Otherwise, CHF 10.-/day if you hire the bike for 1 or several days.
Important : You need to present your identity card and make a deposit of CHF 20.- This deposit is reimbursed when you bring the bicycle back.